Enterprise API โ€” Now Available

Enterprise API for
hospitality platforms.
Built for PMS partners.

Add Laura, Marcus and the Host Logic agent layer to your PMS, channel manager or hospitality software product โ€” without building AI reception, interpretation or revenue intelligence from scratch.

24/7
Guest support โ€” no human needed
6
Channels: voice, webchat, SMS, WhatsApp, email
Flat fee
No per-call charges โ€” your margin stays fixed
99.83%
90-day measured availability

Designed for platforms like

PMS Platforms OTA Channel Managers Hotel Management Systems Property Automation Tools Booking Engines

Built for PMS and hospitality software partners

Host Logic gives hospitality platforms an agent layer above their existing system. Your users can add AI-powered guest communication, live interpretation, onboarding links, embedded agent sessions and usage-based billing without you having to build and maintain those capabilities internally.

AI receptionist sessions

AI-powered guest communication for your PMS users โ€” voice, webchat, SMS, WhatsApp, and email handled by Laura without you building a voice AI stack.

Guest communication

Hosted MCP Server

AI-assistant-native integrations via mcp.hostlogic.io. Let Claude Desktop, Cursor or MCP-compatible tools interact with Host Logic agents directly.

AI-native

Enterprise API

Manage properties, entitlements and onboarding links via REST API. One integration gives all your customers access to the full agent layer.

REST API

Iframe embed

Embed the property onboarding wizard directly in your portal. Communicates via postMessage โ€” no redirect or Host Logic login required.

Seamless UX

Usage and billing

Per-key usage logs, per-property consumption, and billing period summaries. Source of truth for your own usage-based add-on pricing.

Usage-based billing

Webhooks

Lifecycle and usage event notifications โ€” onboarding completed, units activated, usage thresholds reached. Keep your platform in sync automatically.

Event-driven

From application to live integration

01

Apply

Fill out a short form with your company, platform type, and expected usage. We respond within 2 business days.

โ†’
02

Get credentials

On approval you receive your API key by email โ€” one Stripe payment link, then your key is active and scoped to your agreed plan.

โ†’
03

Integrate

Add the MCP server or call the REST API directly. create_session returns a signed session URL for the agent conversation. Done.

One integration, multiple agents

Each agent comes with a trained system prompt, multilingual support, and the right set of tools for its domain.

L
Laura
Hospitality

AI receptionist for short-term rentals and hotels. Handles check-in/out, access codes, reservation queries, and guest support.

voice ยท webchat ยท SMS ยท WhatsApp ยท email
M
Marcus
Revenue Management

Revenue intelligence layer for hospitality. Monitors market data, analyzes demand patterns and surfaces pricing recommendations โ€” helping operators make better revenue decisions.

API ยท dashboard
T
Tamara
Beauty & Salons

Booking assistant for independent beauty salons. Checks Google Calendar availability, handles appointment requests, and sends confirmations.

voice ยท webchat ยท email
T
Tiffany
Wellness

Concierge for wellness studios, spas and fitness centers. Books treatments, answers service questions, handles availability.

voice ยท webchat ยท email
P
Pierre
Housekeeping

Handles housekeeping requests, maintenance reports and room service. Guests text or call โ€” Pierre logs the task, confirms timing, and closes the loop.

voice ยท webchat ยท SMS ยท email

What partners can build

1
PMS add-on
Property Management

Offer Laura as an AI receptionist add-on to your PMS users. Property managers toggle it on per unit โ€” guests get answered immediately.

2
Channel manager enhancement
OTA & Channel

Give operators a guest communication layer that works above booking channels โ€” voice and messaging handled before it ever reaches your support team.

3
Revenue intelligence layer
Revenue management

Connect Marcus recommendations where pricing workflows are supported โ€” market data, demand patterns and revenue suggestions surfaced inside your platform.

4
AI-agent access via MCP
AI-native integration

Let Claude Desktop, Cursor or MCP-compatible assistants interact with Host Logic agents through the hosted MCP server at mcp.hostlogic.io.

Other tools give you the parts.
Host Logic gives you the receptionist.

You could spend months assembling an AI voice solution from scratch. Or you could have a fully working AI receptionist live for your customers today.

Building it yourself
  • Months of development before your first customer goes live
  • You teach the AI what to say โ€” for every property type
  • You connect it to each customer's booking data manually
  • You handle every outage, update, and complaint
  • Usage-based costs โ€” the more your customers call, the less you earn
  • No hospitality knowledge included โ€” you build it from zero
Host Logic
  • One integration โ€” all your customers get a live AI receptionist
  • Already knows hospitality: check-in, bookings, access, upselling
  • Connects to each property's booking data automatically
  • We handle uptime, updates, and incidents โ€” 99.5% SLA
  • Flat monthly fee โ€” your margin is the same whether they get 10 calls or 1,000
  • Built on real hospitality data โ€” tested with live properties

Your guests don't care how the technology works. They want someone to pick up the phone, in their language, with the right answer. That's exactly what Host Logic does โ€” and your customers get it without writing a single line of code.

How a PMS adds AI reception to 200+ properties in one sprint

200+
Properties managed
3 days
Integration time
0
Lines of AI code written

The challenge

A European PMS platform managing 200+ short-term rental properties wanted to offer AI-powered guest reception as a built-in feature โ€” without building a voice AI stack from scratch or hiring an NLP team.

The integration

  1. Day 1 โ€” API key & data sync. Applied for Enterprise access. Received API credentials the same day. Connected their property and reservation data to the Host Logic API using the existing REST endpoints.
  2. Day 2 โ€” Unit activation & channel setup. Activated Laura for a pilot group of 15 properties. Configured voice call numbers and webchat widgets to route through the Host Logic API. Each property's knowledge base was auto-populated from existing PMS data.
  3. Day 3 โ€” Go live. Enabled the feature toggle in their PMS dashboard. Property managers could activate or deactivate AI reception per unit โ€” no Host Logic login required. The PMS bills it as a premium add-on at their own price point.

The result

Every property manager in the PMS gets an "Enable AI Receptionist" toggle. Guests calling any activated property reach Laura โ€” who answers in their language, knows their booking details, and handles check-in instructions, access codes, and upsell offers. The PMS earns recurring add-on revenue with zero operational overhead.

"We evaluated building our own voice AI for six months. With Host Logic, our backend developer had it working in a day. Our customers think we built it."
โ€” CTO, PMS platform partner

Available integration capabilities

Everything your developers need to integrate the Host Logic agent layer into your platform.

Authentication & scopes

API key authentication with hashed key storage. Per-key scopes: receptionist:read, receptionist:write and more.

Hosted MCP tools

list_agents, create_session, send_message, get_usage โ€” served from mcp.hostlogic.io.

Onboarding & embed

Signed property onboarding links, iframe embed mode with postMessage events, registered embed domain allowlist.

Webhooks

Lifecycle events: onboarding steps, unit activation, usage thresholds. HMAC-signed payloads for webhook verification.

Usage analytics

Per-key, per-property, per-channel consumption data. Billing period summaries for usage-based add-on pricing.

Enterprise access flow

Manual application and approval flow. Enterprise access is individually reviewed โ€” not open self-service.

Full API reference, code examples, and endpoint documentation are in the developer docs.

Built on real hospitality operations

Host Logic is not a generic chatbot API. It is built on real guest communication, property operations, onboarding workflows, smart-lock flows, PMS data and revenue-management use cases.

EU entity

Irish registered company โ€” HOST LOGIC LIMITED, CRO No. 809382. Data stays within EU infrastructure.

Built for hospitality

Built for hospitality operators, PMS providers and channel managers โ€” not a generic AI platform repurposed for hotels.

Human escalation paths

High-risk guest situations route to human operators. Agents know when to escalate โ€” SMS, webchat links, and fallback contacts are built in.

Audit logs

Audit logs for critical agent actions. Every guest interaction, activation, and configuration change is traceable.

Tenant-level isolation

Scoped API access per partner. Your data, your customers' properties, and your entitlements are isolated from other partners.

Controlled enterprise access, not an open workflow builder

Enterprise API access is currently approved manually. Host Logic does not yet offer a public self-service marketplace, arbitrary field-mapping UI or Zapier-style workflow builder. We prioritize integrations based on partner demand, PMS readiness and real operator use cases.

What this is not
  • Open self-service marketplace
  • Arbitrary field-mapping or workflow builder
  • Generic chatbot API
  • Per-call or per-message metered pricing
What it is
  • Manually approved partner access with a review process
  • Hospitality-specific agent layer built on real operator workflows
  • Flat monthly pricing โ€” your margin is predictable
  • Prioritized integrations based on real PMS demand

Transparent, usage-based pricing

Fixed monthly subscription with included minutes. Scale beyond your allocation at a flat per-minute rate โ€” no surprises.

Platform
โ‚ฌ299/mo
400 minutes included
โ‚ฌ0.75 / additional minute
  • REST API access
  • All 6 AI agents
  • Voice, webchat & SMS
  • Standard SLA (99.5%)
  • Usage analytics
Apply
Custom
Custom
10,000+ minutes
Custom rates ยท Onboarding โ‚ฌ2kโ€“โ‚ฌ10k
  • REST API + MCP server
  • All agents + custom domains
  • White-label option
  • Dedicated account manager
  • Custom SLA + incident response
  • PMS connector integrations
Talk to us

All prices in EUR, billed monthly. Included minutes reset each billing cycle. Enterprise plans are individually negotiated and activated via manual approval.

Want to bring Host Logic agents to your platform?

Apply for enterprise access and tell us about your PMS, channel manager or hospitality software product. We review applications within 2 business days.

99.5% uptime SLA
Response within 2 business days
Dedicated account manager
EU entity ยท Irish registered company